Question 1

What types of mosquito screens does MBORMC offer?

Accepted Answer

MBORMC offers a wide range of custom mosquito screens including magnetic DIY screens, invisible retractable screens, adhesive screens, pet-proof folding doors, and blind + screen combos. All products are custom-sized to fit your windows and doors.

Question 2

Do you ship worldwide?

Accepted Answer

Yes, we ship to over 40 countries worldwide including USA, UK, Australia, Canada, Germany, France, Japan, Singapore, and many more. We offer sea freight, air freight, rail, and courier options.

Question 3

How do I measure my windows for a custom screen?

Accepted Answer

For casement windows, measure the width and height of the frame edge. For sliding windows, measure the full opening. We recommend measuring at three points (top, middle, bottom) and using the smallest measurement. You can also send us a photo of your window and we'll guide you.

Question 4

What is your minimum order quantity?

Accepted Answer

We offer flexible MOQ options. For custom sizes, we welcome orders of any quantity, including single window screens. For OEM/ODM wholesale orders, MOQ starts from 100 units depending on the product type.

Question 5

How long does production take?

Accepted Answer

Standard production takes 15-25 business days after order confirmation and sample approval. For bulk OEM orders, lead times may vary. Rush orders can be accommodated upon request.

Question 6

What are the shipping options and delivery times?

Accepted Answer

We offer sea freight (15-35 days), air freight (5-10 days), rail freight (18-25 days), and courier via DHL/FedEx (3-7 days). Sea freight is the most economical for bulk orders. Courier is fastest for samples and small orders.

Question 7

Can I get a sample before placing a bulk order?

Accepted Answer

Yes, we provide samples for quality verification. Samples are shipped via courier for fast delivery. Sample costs are typically refundable upon confirmation of a bulk order.

Question 8

Are your products pet-proof?

Accepted Answer

Yes, we offer pet-proof screens and folding doors specifically designed to withstand scratching, pushing, and biting. Our H05 and FD01 models feature heavy-duty aluminum frames and scratch-resistant mesh.

Question 9

How do I contact MBORMC customer service?

Accepted Answer

You can reach us via WhatsApp at +86 135 3660 0067, WeChat (ID: FSMBOR), email at dporo@qq.com, or through the contact form on our website. We respond within 24 hours.

Question 10

Do you offer OEM/ODM services?

Accepted Answer

Yes, we offer comprehensive OEM/ODM services including custom sizes, logo printing, Pantone color matching, custom packaging, and sample approval before mass production. We help brands launch their own mosquito screen and pet-proof door product lines.

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